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Charity Insights:

South Africa

You are currently viewing Charity Insights, which explores the landscape from the perspective of social purpose organisations in this country.

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Perceptions on overall sector health.
The biggest challenges for the sector.
Dealing with demand.
Sources of income.
Types of income.
How funders can empower charitable organisations.
How leaders spend their time.
Engagement challenges.
Civil society collaboration.
Civil society network.
Impact.
How much the public trusts charities.
Perceptions of the Government.
VISIT THE CAF WEBSITE

Charity Insights:

South Africa

You are currently viewing Charity Insights, which explores the landscape from the perspective of social purpose organisations in this country.

Use the toggle below to switch to Donor Insights and view how and why individuals give.

You are viewing:

Insights on charity data from

South Africa presents a particularly compelling case study within this global research. As a middle-income country carrying some of the highest levels of inequality in the world, our context could easily be characterised by scarcity and strain alone. Yet the data tells a more nuanced story: the majority of South Africans who give do so by supporting individuals and families in need directly, beyond their own circle of friends and family. This is Ubuntu in practice — I am because we are — and it confirms what Southern Africa Philanthropy Foundation (SAPF) has long observed in our engagement with communities and donors across the country: generosity here is deeply relational, immediate, and rooted in shared humanity rather than institutional obligation.

This cultural foundation also explains why South Africans place such high levels of trust in non-profit organisations (NPOs) specifically. NPOs are seen, correctly, as being embedded in the communities they serve, understanding local needs intimately, and consistently acting as first responders in moments of crisis — often reaching vulnerable people faster and more effectively than formal state structures. This trust is a genuine asset for our sector, but it also sits in tension with the global findings on sector fragility: organisations that are trusted to deliver frontline, life-saving work are frequently the same organisations struggling with restricted funding, financial instability, and limited capacity to plan beyond the next crisis. At SAPF, our work is precisely about closing that gap — helping South African NPOs convert community trust and public goodwill into more diversified, sustainable funding relationships with philanthropic and institutional partners, without losing the local rootedness that makes them trusted in the first place.

The opportunity for South Africa, then, is to build on what already works. Where global charities are being asked to demonstrate impact and rebuild public trust from a weaker starting position, our sector begins from a position of strength: a population that already believes in its NPOs and shows up for its neighbours through direct, person-to-person giving. SAPF's role is to help translate that goodwill into stronger institutional resilience — supporting NPOs to formalise their impact reporting, diversify beyond donor dependency, and engage funders and government as genuine partners rather than default service providers. If we can channel the spirit of Ubuntu into more resilient, better-resourced organisations, South Africa has the potential to demonstrate a distinctive, community-driven model of philanthropic resilience for the rest of the continent and beyond.

Gill Bates
CEO
South African Philanthropy Foundation (SAPF)

Data from

South Africa

1

Perceptions on overall sector health.

Overall, would you say the charity sector in your country is…

Very healthy
Fairly healthy
Fairly unhealthy
Very unhealthy
Don’t know
Base: All charities answering =xx

2

The biggest challenges for the sector.

Which challenges are most pressing for your organisation? (select the top 3):

Financially and operationally fit

This aspect, which is about being financially and operationally fit with sufficient income from different sources, is the most challenging for charities around the world.

XX%
Financial sustainability
XX%
Increased competition for funding
XX%
Increasing costs
XX%
The balance of restricted and unrestricted funding
XX%
Meeting demand for services
XX%
Making the most of technology

Well networked

Being well connected and able to get support by working in partnership with others.

External awareness

Awareness of the political, economic, local and national context. Scanning the horizon for threats and opportunities.

XX%
Raising awareness of our charity
XX%
Government intervention
XX%
Persuading people that we can be trusted

People and culture

Having the right employees and prioritising their development and wellbeing, supported by effective leadership.

XX%
Hiring or maintaining a strong team
XX%
Securing and maintaining volunteer engagement

Evidencing impact

The ability to identify and communicate the needs being met and the impact this is having.

XX%
Measuring and demonstrating our impact
XX%
Making an impact

Purpose

Understanding what the organisational purpose is — and just as importantly, what it is not.

XX%
Communicating our mission
XX%
Clarifying our mission
Base: All charities answering = XX

3

Dealing with demand.

Increase(d) a lot
Increase(d) a little
Remain(ed) the same
Decrease(d) a little
Decrease(d) a lot
Don't know
Base: All charities answering =xx

How did organisations find coping with this increased demand over the last 12 months?

Difficult
Easy
Base: Organisations who experienced increased demand = XX

Which, if any, of these actions have you had to take in order to cope with increasing demand?

South Africa
Global average
Base: Organisations who experienced increased demand = XX

4

Sources of income.

The proportion of charities that receive each type of funding:

Base: All charities answering =xx

If you received no more donations or funding from today, how long could you continue operating using only your reserves, any investments or earned income?

Have to stop operations immediately
Less than one month
1–3 months
4–6 months
7–12 months
Over a year
Survive indefinitely as don't rely on donations / funding
Don’t know
Base: Organisations who experienced increased demand = XX

5

Types of income.

How much of your funding is given as ‘restricted’ funds?

Restricted
Unrestricted
Base: All charities answering =xx

Geographically, where does your funding come from?

Inside our country
Other countries
Base: All charities answering = XX

6

How funders can empower charitable organisations.

Aside from giving more money, how could funders empower organisations like yours to do more good?

South Africa
Global average
Base: All charities answering = XX

Which of the following statements, if any, do you feel apply to funders?

South Africa
Global average
Base: All charities answering = XX

7

How leaders spend their time.

Roughly speaking, how much time do you spend on each of the following?

Working on more practical tasks that keep us running day-to-day
Working on more strategic things that are for the longer-term
Base: All Chief Executives or equivalent job title = XX

8

Engagement challenges.

Which of the following would you like to do a better job of engaging ?(select up to two)

South Africa
Global average
Base: All charities answering = XX

9

Civil society collaboration.

How well does civil society in your country collaborate together for the greater good?

Not at all well
Not very well
Fairly well
Very well
Base: All charities answering = XX

10

Civil society network.

What are the barriers to developing your civil society network further?

South Africa
Global average
Base: All organisations who don’t already have a ‘very strong’ network = XX

11

Impact.

How effectively do you do the following?

Not at all
Not very
Somewhat
Fairly
Very
Base: All charities answering = XX

Does your organisation use a formal framework or strategy for capturing and measuring impact?

No, we do not use one and have no plans to do so
Not yet, but one is in development
Yes, we currently use one
Don't know
Base: All charities answering = XX

12

How charities perceive public trust.

How trustworthy do you think the people of your country find the following types of organisations?

Local / regional charities
National charities
International charities
Not at all trustworthy Very trustworthy
Not at all trustworthy Very trustworthy
Public's average level of trust
Charity's average perception of public trust
Not at all trustworthy Very trustworthy
Base: All donors and charities answering = XX

13

Perceptions of the Government.

Overall, do you think the Government is a positive or negative influence on the charitable sector?

They don't do anything either way
Very negative
Negative
Mixed - they do some good things and some bad things
Positive
Very positive
I don't know what they do, so can't say
Base: All charities answering = XX

More about our partner.

Southern Africa Philanthropy Foundation (SAPF) is a Johannesburg-based non-profit organisation that works to strengthen philanthropy and civil society across Southern Africa. Established in 1997, and formerly known as CAF Southern Africa (CAFSA), the foundation acts as an intermediary between donors, corporations and civil society organisations, helping to facilitate effective giving, volunteering and social investment.

SAPF is also an implementing partner and through advisory services, research and partnerships, SAPF supports funders and non-profit organisations to channel resources more effectively and contribute to a resilient and accountable civil society in the region.

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