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Charity Insights:

Zambia

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Perceptions on overall sector health.
The biggest challenges for the sector.
Dealing with demand.
Sources of income.
Types of income.
How funders can empower charitable organisations.
How leaders spend their time.
Engagement challenges.
Civil society collaboration.
Civil society network.
Impact.
How much the public trusts charities.
Perceptions of the Government.
VISIT THE CAF WEBSITE

Charity Insights:

Zambia

You are currently viewing Charity Insights, which explores the landscape from the perspective of social purpose organisations in this country.

Use the toggle below to switch to Donor Insights and view how and why individuals give.

You are viewing:

Insights on charity data from

Zambia's data points to a civil society sector that remains highly committed and adaptive. However, the important thing to note is that civil society is operating within an increasingly uncertain resource environment. Organisations are facing growing demand for their services while at the same time struggling with limited funding diversification and a heavy reliance on restricted and externally sourced funding, thereby negatively impacting their financial sustainability.

At the same time, data suggests that important domestic resource relationships remain underdeveloped, particularly with businesses, individual donors, the wider public and government. This reinforces the need to think beyond traditional grant funding and move towards a broader understanding of resources that include local giving, earned income, skills, networks, assets, and partnerships.

The findings also show that the challenge is not simply about the availability of resources, but also organisations' ability to access and convert them into long-term resilience. The data also suggests relatively strong collaboration within civil society. Nevertheless, many still struggle with the practical conditions needed to build effective networks, including limited resources, few networking opportunities, and geographical or digital barriers. Significantly, organisations are also asking funders to play a wider role by facilitating connections, strengthening teams, supporting leadership and strategy, and sharing learning. This closely reflects Zambian Governance Foundation's (ZGF) own experience that sustainable civil society requires more than funding alone. It requires capable organisations, stronger relationships, and an enabling ecosystem in which resources can move more easily to where they are needed.

For ZGF, these findings strengthen the case for approaches that place local agency, resource diversification and ecosystem-building at the centre of civil society support. Through our work with civil society organisations and communities, we continue to see that Zambia is not resource-poor. Communities and organisations hold knowledge, skills, relationships, assets and collective capacity that are often overlooked because they sit outside conventional funding models. The opportunity is, therefore, to help civil society identify and mobilise these resources, build stronger connections with different actors, and reduce vulnerability to any single source of funding. In this way, resource mobilisation becomes not only about raising more money, but about building greater resilience, ownership, and sustainability across the sector.

Engwase Banda Mwale
CEO
Zambian Governance Foundation

Data from

Zambia

1

Perceptions on overall sector health.

Overall, would you say the charity sector in your country is…

Very healthy
Fairly healthy
Fairly unhealthy
Very unhealthy
Don’t know
Base: All charities answering =xx

2

The biggest challenges for the sector.

Which challenges are most pressing for your organisation? (select the top 3):

Financially and operationally fit

This aspect, which is about being financially and operationally fit with sufficient income from different sources, is the most challenging for charities around the world.

XX%
Financial sustainability
XX%
Increased competition for funding
XX%
Increasing costs
XX%
The balance of restricted and unrestricted funding
XX%
Meeting demand for services
XX%
Making the most of technology

Well networked

Being well connected and able to get support by working in partnership with others.

External awareness

Awareness of the political, economic, local and national context. Scanning the horizon for threats and opportunities.

XX%
Raising awareness of our charity
XX%
Government intervention
XX%
Persuading people that we can be trusted

People and culture

Having the right employees and prioritising their development and wellbeing, supported by effective leadership.

XX%
Hiring or maintaining a strong team
XX%
Securing and maintaining volunteer engagement

Evidencing impact

The ability to identify and communicate the needs being met and the impact this is having.

XX%
Measuring and demonstrating our impact
XX%
Making an impact

Purpose

Understanding what the organisational purpose is — and just as importantly, what it is not.

XX%
Communicating our mission
XX%
Clarifying our mission
Base: All charities answering = XX

3

Dealing with demand.

Increase(d) a lot
Increase(d) a little
Remain(ed) the same
Decrease(d) a little
Decrease(d) a lot
Don't know
Base: All charities answering =xx

How did organisations find coping with this increased demand over the last 12 months?

Difficult
Easy
Base: Organisations who experienced increased demand = XX

Which, if any, of these actions have you had to take in order to cope with increasing demand?

Zambia
Global average
Base: Organisations who experienced increased demand = XX

4

Sources of income.

The proportion of charities that receive each type of funding:

Base: All charities answering =xx

If you received no more donations or funding from today, how long could you continue operating using only your reserves, any investments or earned income?

Have to stop operations immediately
Less than one month
1–3 months
4–6 months
7–12 months
Over a year
Survive indefinitely as don't rely on donations / funding
Don’t know
Base: Organisations who experienced increased demand = XX

5

Types of income.

How much of your funding is given as ‘restricted’ funds?

Restricted
Unrestricted
Base: All charities answering =xx

Geographically, where does your funding come from?

Inside our country
Other countries
Base: All charities answering = XX

6

How funders can empower charitable organisations.

Aside from giving more money, how could funders empower organisations like yours to do more good?

Zambia
Global average
Base: All charities answering = XX

Which of the following statements, if any, do you feel apply to funders?

Zambia
Global average
Base: All charities answering = XX

7

How leaders spend their time.

Roughly speaking, how much time do you spend on each of the following?

Working on more practical tasks that keep us running day-to-day
Working on more strategic things that are for the longer-term
Base: All Chief Executives or equivalent job title = XX

8

Engagement challenges.

Which of the following would you like to do a better job of engaging ?(select up to two)

Zambia
Global average
Base: All charities answering = XX

9

Civil society collaboration.

How well does civil society in your country collaborate together for the greater good?

Not at all well
Not very well
Fairly well
Very well
Base: All charities answering = XX

10

Civil society network.

What are the barriers to developing your civil society network further?

Zambia
Global average
Base: All organisations who don’t already have a ‘very strong’ network = XX

11

Impact.

How effectively do you do the following?

Not at all
Not very
Somewhat
Fairly
Very
Base: All charities answering = XX

Does your organisation use a formal framework or strategy for capturing and measuring impact?

No, we do not use one and have no plans to do so
Not yet, but one is in development
Yes, we currently use one
Don't know
Base: All charities answering = XX

12

How charities perceive public trust.

How trustworthy do you think the people of your country find the following types of organisations?

Local / regional charities
National charities
International charities
Not at all trustworthy Very trustworthy
Not at all trustworthy Very trustworthy
Public's average level of trust
Charity's average perception of public trust
Not at all trustworthy Very trustworthy
Base: All donors and charities answering = XX

13

Perceptions of the Government.

Overall, do you think the Government is a positive or negative influence on the charitable sector?

They don't do anything either way
Very negative
Negative
Mixed - they do some good things and some bad things
Positive
Very positive
I don't know what they do, so can't say
Base: All charities answering = XX

More about our partner.

Established in 2009, ZGF seeks to strengthen the institutional capacity and autonomy of Civil Society Organisations (CSO) to engage actively in policy processes and undertake advocacy on behalf of the poor and socially excluded people in Zambia.

The foundation focuses on enhancing local communities and civil society capabilities to harness both available and untapped resources for sustainable development. ZGF emphasizes two main areas: supporting civil society development and promoting community philanthropy, a newly introduced component.

With a clear mission, ZGF plays a crucial role in empowering communities. The organization provides essential resources and training to local groups, enabling them to effectively engage in sustainable practices. By fostering skills and knowledge, ZGF encourages self-reliance among community members. The foundation's commitment to civil society development enhances the overall capacity of local organizations, ensuring they can advocate for their needs and rights.

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